Ground shipping is available within the continental U.S. and Canada. Orders
with product totals that exceed $75 will receive free standard ground
shipping within the continental United States only. Shipments to HI and AK available
through 1st or 2nd Day service only and are not eligible for free
shipping. Orders ship Monday – Friday, except for holidays.
Shipments to a P.O. Box or APO locations will ship by USPS or USPS Priority Mail only and may incur addition charges above the Rate Guide listed below. UPS ground is not available for the Northwest Territories, Nunavut, or the Yukon Territory.
We do not ship internationally.
Rate Guide
| Shipping Method |
Shipping for
1st Puzzle |
Each Additional
Puzzle |
| UPS Ground |
$7.95 |
$1.00 |
| UPS 3-Day |
$15.00 |
$2.50 |
| UPS 2-Day Air |
$25.00 |
$3.00 |
UPS Next Day Air
Delivery by 3:00 p.m. |
$35.00 |
$4.50 |
| UPS Ground - Canada |
$20.00 |
$1.50 |
| USPS / Parcel |
$8.95 |
$1.50 |
| USPS Priority Mail |
$9.95 |
$2.00 |
Express Shipment
Delivery dates and times are based upon business days and do not include Saturday’s, Sunday’s or Holiday’s as a delivery day.
Please Note
Ground orders are processed and shipped in 2-3 business days and may take up to 5 business days to reach the East or West Coast States.
Order Cancellations
To cancel an order prior to shipping you must contact customer service at 888-932-3524 during normal business hours of (8:00 a.m. – 4:30 p.m. Central Time). For orders that have shipped a tracking number will be provided. Once an order ships it cannot be cancelled, however you have the option to return the items by following the returns policy.
Address Corrections
Shipping Address changes or corrections after the item has shipped will incur a $10 cost. You must contact customer service at 888-932-3524 and send an email with the address correction requested. Customer Service will ask for accredit card information to process the $10 address change charge. The $10 charge is a direct cost charged to springbok-puzzles for in transit address corrections. If the item has not shipped we are happy to make the correction at no additional cost.
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